IT Status

This page will contain notices of planned maintenance, or unexpected longer outages, of IT systems is going on that may potentially be noticeable by our users. Longer planned outages will still also be announced by email.

DATE DURATION IMPACT STATUS
19/05/2017
12:00
45 minutes E-mail services will be unavailable due to system upgrades. COMPLETED
21/03/2017
12:00
120 minutes E-mail services will be unavailable due to essential system upgrades. COMPLETED
21/1/2017
06:00
230 minutes E-mail (Zimbra) fault. RESOLVED
04/10/2016
07:30
240 minutes E-mail (Zimbra) services will be unavailable due to essential system upgrades. RESOLVED
16/6/2016
09:40
20 minutes There is an issue with one of the storage servers resulting in some users experiencing delays when accessing their home directories. RESOLVED
31/3/2016 11:05 35 minutes Zimbra outages RESOLVED
3/2/2016 12:20 20 minutes Loss of power to some compute boxes RESOLVED
3/2/2016 10:05 70 minutes 1 storage server (accounting for about 40% of users) has reacted badly to the power works and is struggling to recover - emergency interventions taken to diagnose and restore service RESOLVED
18/1/2016 10:17 10 minutes 1 virtual systems server issue, immediate reboot required affecting email sending/receiving (but not reading), printing (for some), software license server (maple, mathematica, comsol), mail lists, RT ticket system, subversion, eprints, socrates, minerva RESOLVED

Historical/older outages

DATE DURATION IMPACT STATUS
18/12/2015 19:40 1 hour storage server issue affecting approx 25% of users RESOLVED
18/12/2015 17:00 30 minutes Scheduled maintenance to home server store05 COMPLETED
14/12/2015 08:15 40 minutes Zimbra and E-mail services unscheduled maintenance upgrade COMPLETED
01/12/2015 08:00 3 hours Zimbra and E-mail services should be considered at risk COMPLETED
01/12/2015 05:00 3 hours No E-mail service - Physical hardware upgrade COMPLETED
30/11/2015 21:00 2 minutes Intermittent Zimbra e-mail service interruption COMPLETED
26/11/2015 07:18 10 minutes Intermittent e-mail service interruption COMPLETED
23/11/2015 02:00 6.75 hours RT RESOLVED
23/11/2015 02:00 6.2 hours socrates, minerva, eprints, some authentication delays RESOLVED
23/11/2015 02:00 6 hours mail lists, incoming/outgoing e-mail, some printing RESOLVED
20/11/2015 07:56 2 minutes Zimbra e-mail service interruption COMPLETED
19/11/2015 10:15 1 hour Interruption to store05 home services RESOLVED
18/11/2015 07:00 2 minutes Zimbra e-mail service interruption COMPLETED
03/11/2015 07:15 15 minutes Zimbra e-mail service interruptions COMPLETED
28/7/2015 07:15 2 hours Zimbra e-mail service interruptions COMPLETED
15/5/2015 22:50 1 hour Storage service interruptions COMPLETED
6/5/2015 17:30 4 hours Storage service interruptions COMPLETED
17/3/2015 09:50 2 hours Storage service interruptions RESOLVED
26/1/2015 07:00 1.5 hours E-mail (Zimbra) interruptions COMPLETED
1/12/2014 07:00 2 hours E-mail (Zimbra) interruptions COMPLETED
17/11/2014 06:00 3 hours E-mail (Zimbra) interruptions COMPLETED
28/5/2014 12:35 10 minutes Possible minor outages to hardware part replacement COMPLETED